Terms and conditions

Terms and conditions for booking of apartment:

At the time of reservation the tenant shall pay a non-refundable 25% security deposit of the total rental price. The reservation can be cancelled, but the non-refundable deposit is forfeited.

The remaining balance of 75% must be paid 45 days in advance. If the tenant has not credited it to the owner’s account 30 days before arrival, he/she is considered to have cancelled the reservation and the owner has the right to find another client for the same period.

If by any reason, including late booking or when the Owners agree to vary terms, the Balance becomes payable less than 45 days before arrival date then payment must be received on the Agreed Date or before or the Guest shall be deemed to have cancelled by default. 

As soon as possible after booking, you are strongly advised to ensure that you have full holiday insurance to cover ALL eventualities (including medical and accident emergencies, cancellation, travel delays etc.)
Cancellation If the Guest cancels after paying the deposit and over 45 before the arrival date the deposit shall be forfeit. The Guest shall bear no further liability even if the Owner fails to re-let the property for the period in question.

If the Guest cancels within 45 of the arrival date the owner shall endeavor to secure another let for the period confirmed. In the event that the Owner is unsuccessful then full payment (paid or owed) shall be forfeit. In the event that the Owner is successful he shall return the full payment less the deposit to the Guest. If, in order to re let the property the Owners must reduce the rates then the amount of reduction shall be recovered from the Guests’ refund. 

If the Guest cancels within 4 weeks of the arrival date he shall forfeit all monies paid or owed for the booking regardless of whether or not the owners manage to re-let the property. 

Guests are reminded that most holiday insurance companies will cover the FULL COST of a holiday in the event of unavoidable cancellation. We strongly recommend Guests take out such a policy. 

The Owners shall in no circumstances be liable for consequential loss due to Cancellation. 

Cancellation is deemed to have occurred on receipt of communication by the Owner from the Guest (or his representative) by telephone, e-mail or post. It may also be deemed to have occurred by default as described in Terms above. 

If the Owners wish to cancel they shall notify the Guests in writing and return to the Guests all monies paid by the Guests.

These clauses unfortunately are necessary in the running of a business. We feel they are clear and fair. However if you need to cancel please do contact us immediately so we might work towards a more satisfactory solution such as rescheduling your planned stay etc. If you have difficulty arranging payments for example we are able to be very flexible and can extend dates when we feel appropriate. We are in the business of providing relaxing and enjoyable holidays, not profiting from our Guests’ misfortune and we will do our best to help.

Health & Safety. Fire extinguishers and fire blankets are installed in the kitchen (under the sink and near the cooker, respectively). Guests are requested to familiarise themselves with these locations upon arrival. Smoke detectors are fitted.
Under no circumstances may Guests bring to the property their own electrical appliances other than low load hand held equipment such as shavers, hair dryers etc. Irons, fans etc are provided. UK to French plug converters are provided free of charge for small appliances such as hair dryers, IPods etc. 
Specifically – Electric Space Heaters are not allowed for safety and cost reasons. Use of same by guests will render them in breach of the letting contract and liable to additional costs and immediate eviction from the property. 
A Welcome Basket containing basics such as; milk, bread, cheese, wine, tea, coffee, orange juice etc shall, when requested, be provided for 30 Euros, payable on arrival. 
At your departure, the premises must be left as clean and tidy as on arrival.
Payments can be made by personal cheques drawn on French banks in euros made out to Andrea HUMPHREYS, via Paypal, or by bank transfer in euros to our account (please contact us for bank details) in which case it is imperative that a photocopy of the transfer order is included with the reservation. Please note that all transfer and exchange costs are payable by the sender.
When travelling by car in France you should have the following items with you: 
Head Light Deflectors, 
GB (or country of origin) sticker or number plate, 
V5 (car reg) Documents, 
Insurance Cover Note. 
Yellow Vests for all occupants, 
Warning Triangle, 
Set of Spare Bulbs.
These items are recommended; 
First Aid Kit, 
Fire Extinguisher
Please don’t forget your E111, this can be procured at any Main Post Office in the UK.

Even with the best will in the world sometimes things do go wrong. If during your stay you have any worries, complaints or feel there are misunderstandings please talk to us and we will do our best to resolve the problem. If Guests have difficulty with the journey please get in touch as soon as you can. We will do everything reasonably practicable to assist.
We wish ALL our Guests to have an enjoyable stress free stay and to that end will be pleased to assist in any way possible. Please just ask.
The Owners reserve the right to alter Terms and Conditions. 

All prices quoted above are correct at time of publication but may change. To get confirmed price you should email us, or phone us on 0033 555665229.

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